Click here to use our online support portal and ensure you have your client code, user name and password, available 24 hours a day. Please note this portal is only managed by our Customer Service team during standard office hours below.
Office Opening Hours
Opus Networks opening hours are 8.30 to 17.30 Monday to Friday (excluding Bank Holidays).
Christmas Opening Hours
- Friday 23rd December 8.30am – 2.00pm
- Saturday 24th office closed
- Sunday 25th office closed
- Monday 26th office closed
- Tuesday 27th office closed
- Wednesday 28th 8.30am – 3.00pm
- Thursday 29th 8.30am – 3.00pm
- Friday 30th 8.30am – 3.00pm
- Saturday 31st office closed
- Sunday 1st January office closed
- Monday 2nd January office closed
Online Support Portal
- Save time by raising a support call directly on the support database
- Track and view added technical tickets as your requests progress
- View your historical support calls over any time period
Customer Complaints Code
To learn more about our complaints handling, please click on the link below:
Customer Complaints Code.